Villa Check-In and Check-Out Policies
*** CHECK-IN TIME IS 3:00 PM and CHECK-OUT TIME IS 10:30 AM ***
CHECK-IN: Check in time at Casa La Famiglia is generally not before 3:00 PM. If your villa is not occupied the day you arrive, you can pre-arrange for an early check-in with us in advance. If other guests are departing your villa that same day, you may not physically arrive at your villa until 3 PM or later. If you are arriving early, it may be possible for you to have your escort drop off your luggage, but we are sorry, you cannot arrive at or go inside while our staff is preparing Casa La Familgia, even for a quick look. We suggest that you spend time enjoying lunch in Cruz Bay at one of the nearby restaurants, shopping at Mongoose Junction or perhaps you may need to pick up a few items at the Starfish or St. John Market. You can then head to Casa La Famiglia after 3 PM and enjoy some appetizers and drinks before your delicious catered dinner. We feel it is important for Casa La Famiglia guests to enjoy our heartwarming hospitaility in it's true form, especially after your long day of travel.
CHECK-OUT: If you wish to stay longer than 10:30 AM, you must phone us in advance and we will let you know if someone else is checking in your villa that afternoon or not. A $200 penalty will be charged to all parties departing later than 10:30 AM without our prior permission. The simple reason is that we must give our housekeepers time to clean and strip all the beds and launder the bed sheet sheets and towels before our next guests arrive. Please make Casa La Famiglia tidy before you leave. This includes disposing of all trash and garbage to the nearest St. John trash dumpster. No garbage should be left at, or in the villa upon departure nor food left out on counters or in sink. Please do not leave wet towels in a pile, as the warm and humid conditions will cause them to get musty and mildewed quickly. Please hang them on the towel hooks that are throughout the villa. And finally, please lock all doors and windows and return villa keys.